H & F Online is more than a technology company; we create AI-enhanced business solutions. By integrating IT consulting, software development, and technical support, we enable businesses to navigate complex digital landscapes. While our clients focus on their work, we ensure their tech runs smoothly and efficiently, handling software licensing and creating custom code solutions. With H & F Online, reimagine the way technology can power your business growth.
In today's rapidly changing tech environment, being recognized by an organization as prestigious as Gartner® calls for a celebration. Read this inspiring blog about how Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services. The report showed that Microsoft had gone furthest in Completeness of Vision.
Processing mathematical models of data to help a computer learn without direct instruction is how machine learning (ML) is defined. However, as you probably know already, there's so much more to ML. See this instructive website by Microsoft Azure explaining how ML works to solve problems, how it's used in modern industry and how ML learning algorithms are developed.
Teams has grown to serve over 320 million monthly active users across 181 markets and 44 languages. Today, more than 75% of monthly active users are using the new built-from-the-ground-up desktop app for Windows and Mac. But a new era is on the way. Read this blog for a deep dive into the many investments Microsoft is making across the board in the fundamentals of Teams, setting a new standard for performance, reliability, and simplicity. Contact H & F Online to get started with the new era of Microsoft Teams.
Do you have all the cybersecurity talent you need to ensure a fully functioning SOC? If you're like many companies, you have gaps in your cybersecurity team, thanks to a growing lack of cybersecurity professionals. This lack of talent, combined with the sophistication of many cyberattacks, is making AI-enabled security solutions much more advantageous. As this in-depth article shows, Microsoft has a range of AI-powered security solutions that can make your SOC run much more smoothly and effectively, even with fewer human cybersecurity staff. Read the article and contact us to discuss how H & F Online's team of experts can help close your cybersecurity talent gaps.
In this week's customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into 'super agents'. You will learn the details of how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
What happens when a worldwide leader in insurance finds that its technology infrastructure is slowing down and preventing future innovation? Find out in this perceptive customer story about how Canopius migrated from dual data centers to the more agile, cost-effective environment of Microsoft Azure.
Among the top categories, account management work saw the highest growth rate (62%) in hybrid job postings over the past six months. As hybrid work adoption accelerates across most industries, is ready to work with you ensure that your company's hybrid work model is optimized for everything from talent retention to collaboration and profitability.
Microsoft Teams provides a versatile, feature-rich integration platform for enterprises to streamline workflows, digitize and automate processes, and connect and empower employees across departments and locations to strengthen strategic alignment, engagement and productivity. Read this Forrester Analytic Report for everything you need to know about cost savings and business benefits enabled by Teams as a unified platform for communication and collaboration. Download it today. Contact H & F Online with questions and comments.
Gain new insights, discover more benefits of the cloud, and orchestrate across both cloud and edge with the new Microsoft Copilot for Azure. Read this informational blog outlining what this innovative solution can do for your organization and it includes a link to give you a free preview.
In today's rapidly changing tech environment, being recognized by an organization as prestigious as Gartner® calls for a celebration. Read this inspiring blog about how Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services. The report showed that Microsoft had gone furthest in Completeness of Vision.
If your cybersecurity team or SOC is overwhelmed, you should know about Microsoft's Defender Experts for XDR, a service that supports your in-house staff when needed. Powered by Microsoft's industry-leading Defender XDR suite, Defender Experts for XDR can help your security team to triage, investigate and respond to incidents and help stop attackers before they can get to your data. Download and read this Microsoft datasheet to get all the details.
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how H & F Online can help put the power of generative AI to work for your customer service team.
As AI gets increasingly integrated into the workplace, a new employee survey reveals workers' conflicted feelings about the disruptive new tech
What happens when a worldwide leader in insurance finds that its technology infrastructure is slowing down and preventing future innovation? Find out in this perceptive customer story about how Canopius migrated from dual data centers to the more agile, cost-effective environment of Microsoft Azure.
Customers around the world are already unlocking Microsoft Copilot to more value and learning the power of generative AI at work with Microsoft Teams. In this blog, you will discover exciting new Copilot in Teams enhancements that will supercharge collaboration, save time and make your company's hybrid meetings better. You'll also learn about MS's ongoing and future efforts to improve Teams performance, reliability and ease of use. Contact Copilot AI tech specialist H & F Online for assistance integrating AI-powered collaboration with Microsoft Teams into your organization.
Microsoft's Copilot AI assistant offers great opportunities for helping SOCs and other security professionals in their work. That's why the Microsoft Defender Experts team has been exploring ways in which Copilot for Security can help them to streamline and optimize SOC capabilities — from improving communication clarity to data analysis and upskilling. In this article, Microsoft brings you a new series of short videos showing how Copilot is helping navigate threat detection, investigation, and managed response.
Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction. This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out. Read on and let us help you transform your service delivery.
Copilots are quickly becoming known as a unique AI category that gives businesses the opportunity to get products and services quickly to market. Watch this informative video about how your organization can build custom copilots using Azure AI Studio, the platform where you can confidently apply the latest state- of-the-art and open-source models.
Gain new insights, discover more benefits of the cloud, and orchestrate across both cloud and edge with the new Microsoft Copilot for Azure. Read this informational blog outlining what this innovative solution can do for your organization and it includes a link to give you a free preview.
Sales force automation (SFA) platforms have been around for years, but they continue to evolve. Thanks to the advent of AI, some applications are also providing intelligent insights, data analysis and content generation - as well as automating routine administrative tasks. In this Gartner Magic Quadrant for SFA platforms, you'll get the details on the most prominent SFA providers and their solutions, and learn why Microsoft Dynamics 365 Sales was rated a Leader in SFA solutions,
You don't want to spend your valuable work time on trivial tasks and neither do your employees. According to a Microsoft survey, nearly 90 percent of workers with access to automation and AI-powered tools feel more fulfilled because they can spend time on work that truly matters. AI can not only automate tasks but do research, draft presentations and emails, and help your salespeople identify the best prospects. View this infographic to find out how much AI can help your people spend more time selling and less on administrative tasks.
Imagine a sleeker, easier method of creating and deploying enterprise chat. It's here with the help of Azure AI Studio. Watch this eye-opening video showing how to deploy generative AI solutions with preconfigured capabilities like a handy toolkit for building your critical enterprise chat applications.
Wondering how to get the most effective AI for your organization? You'll need a unique strategy to deploy and drive adoption. Check out this solution brief for the guidance you need to do AI the right way. Contact H & F Online for assistance rolling out your AI adoption with Copilot.
In this eBook by Microsoft, you'll get an overview of key cybersecurity trends including the role of AI in cyberattacks and cyber defense. The eBook also offers advice on protecting your organization. Download it here. 👇
The new era of generative AI development is here. And it's empowering developers to explore, build, test and deploy AI innovations at scale. Watch this informative video looking at the advantages of Azure AI Studio, the solution that helps your developers move projects from ideas to impact faster and more efficiently.
Copilots are quickly becoming known as a unique AI category that gives businesses the opportunity to get products and services quickly to market. Watch this informative video about how your organization can build custom copilots using Azure AI Studio, the platform where you can confidently apply the latest state- of-the-art and open-source models.
Recently, Microsoft conducted a study of more than 1,300 early Copilot adopters across multiple industries to discover what their early behaviors could teach them about the good and bad effects of adopting and rolling out AI. Read this blog post for an analysis of what "the 11-by-11 tipping point" means for your Copilot users in terms of improved productivity, work enjoyment, work-life balance and the ability to attend fewer meetings. Ready to adopt and roll out AI? Microsoft Copilot expert H & F Online can help get you started.
Cyber threats are rising rapidly with 30 billion attempted password attacks per month, according to Microsoft. AI is helping attackers by launching and automating new and sophisticated cyberattacks. The best defense is a comprehensive strategy that incorporates identity access management and Microsoft AI-powered CoPilot. Read this Microsoft article to get advice for protecting your organization from cyberattacks in 2024
Hybrid work has become the new normal but leading a successful hybrid team comes with its own set of challenges. See how to effectively navigate this shift to build high-performing teams in hybrid environments.
Yo! Copilot for Microsoft 365 is a highly capable, always-available, dot-connecting data chaser that empowers you to co-create, co-author, co-produce, co-analyze, co-visualize, and just work on. Check out the video for the down low. Copilot techspert H & F Online is ready to help you get started with Copilot for Microsoft 365.
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